- Expertly managed Governance and Risk services across a NHS Trust in the North West.
- Recruited to revitalise the governance and risk management systems and processes.
- Simplified the escalation path for risk for ward to Board, supported the Director of Corporate Affairs in preparation for CQC reviews.
- Developed a risk management maturity model to facilitate a review of the effectiveness of risk management at business unit level, refreshed the BAF.
- Skilfully covered the Head of Patient Safety and Risk Manager role for a large NHS Partnership in the Midlands.
- Reviewed and streamlined the reporting of incidents to the various committees and the Board.
- Adeptly covered the Head of Assurance role for a North West based NHS Trust prior to the merger with a large local FT.
- Provided leadership support and mentoring to a multifunctional set of teams covering risk, incidents, claims, inquests, clinical risk, CQUINS, CQC, quality account, complaints and PALS.
- Excellent communication skills, coupled with the ability to engage stakeholders at all levels.
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