- Clinically qualified (RGN) operationally focused manager with exceptional skills in day to day management.
- Experienced in transformational change, service reconfiguration and the development of acute and community services.
- Quickly and professionally engaged a hostile team of consultants at a South East based NHS FT within A&E and Acute Medicine.
- Acted as Divisional General Manager for 12 months, improved patient flows to retrieve and win the 4 hour A&E Target.
- Introduced reverse triages and clinical challenges on the wards to manage discharges and reduce Length of Stay from 3.6 days to 2.2 days.
- Reduced the number of A&E attendees by 2.8% through project management and delivery of an Urgent Care Centre.
- Adeptly managed the Urgent Care Programme and oversaw the financial recovery of Cardiology and Cardiac Surgery for a London based NHS Trust.
- Programme Managed the roll-out of a complex Urgent Care Centre model which included merging existing A&E Minor sites and Walk-In Centres.
- Developed financial recovery plan for Cardiology and Cardiac Surgery – increased income for the division by £300k in 60 days.
- Expertly redesigned Stroke Service pathways with clinicians and reduced patient waits for scans from an average of 72 hours to 5 hours.
- Outstanding commercial acumen paired with a ‘can-do’ attitude and excellent interpersonal skills.
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