- A pro-active and accomplished Registered Nurse and Prince2 qualified Operations Manager with over 25 years experience across broad range of settings within the NHS.
- Highly versatile having worked on an interim basis from Service Manager to Associate Director of Nursing.
- Successfully developed and implemented Emergency Department trigger targets and action plan, achieving vastly improved results in a short space of time.
- Efficiently delivered Business Cases and Standard Operating Procedures at a challenged Trust resulting in a reduction of complaints by 60% and 12% reduction in bank and agency usage.
- Whilst managing 4 speciality services, expertly achieved 100% outpatient and inpatient access targets.
- Consistently identifies and delivers challenging Cost Improvement Programmes, whilst ensuring excellent standards of quality and care are maintained.
- With Clinical and Operational experience, has the ability to ‘bridge the gap’ to deliver above and beyond expected results.
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