• A highly motivated, hands on results-driven Operations & Service Professional with over 25 years of experience within the NHS.
  • Effectively led Care Quality Commission (CQC) preparation, inspection & post review – rated as a ‘GOOD’ across all ED services at a South Coast Foundation Trust.
  • Delivered 4 months sustained over 95% CQI & recovery of Trust ¼ performance with trajectory to recovery year with projected £3/4m savings during a period of transformation at a large NHS Trust.
  • Successfully reduced ambulance handover & turnaround times with reduction in penalties and improvement in senior decision making for patient care.
  • Focused & identified ways of improving performance against National Targets and implemented changes required at a London based Trust.
  • Expertly reviewed systems & processes in A&E and implemented core changes repositioning Trust as best & top performer in GM sector with recovery of 95% for week; month-to-date (¼ M3) and achieved 95.17% to recover year-to-date position.
  • Maintained waiting lists and core targets 18w, 2ww, 31 & 62-day cancer activity at a North West based Foundation Trust.
  • Expert in delivering functional projects, process improvements including finance stewardship and turnaround of under-performing operations.

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