• Extensively experienced operational manager with over 20 years NHS experience. MBA qualified teamed with a nursing background (RGN).
  • Has managed the following services; Emergency Department, Respiratory services, General Surgery, Women’s & Sexual Health, Specialist Surgery and Anaesthetics.
  • Efficiently led major strategic and operational change projects, impacting on the corporate agenda both in a primary and secondary care setting.
  • Improved ED performance by an average of 20%, from 69% to 83% for August and April 2017 at a large FT.
  • Effectively introduced flow-coordinators, to support the flow of patients, resulting in the reduction in transfer time of approx 40% and significant improvement in the average time to treatment.
  • Improved ambulance handover, from a moving average of 22% to 60%, with over 94.7% of hand overs undertaken in less than 30 minutes.
  • Successfully developed a transformational program to improve productivity and efficiencies across a range of services, to manage cost pressures and enable a program of investment to support clinical services.
  • Fully committed to improving patient access and providing a safe service, which meets the expectation of service users, commissioners and providers.

2016 © Copyright - First Clinical Ltd
Registered in England & Wales 07310782