Our Client, based in the Northern Home Counties is seeking to recruit an Interim Operational Manager for a busy Emergency Department for at least a 3 month period whilst a substantive recruitment process takes place.

• Responsible for the operational management of all patient services within the Emergency Department.
• Delivery of all operational performance targets, including waiting lists, Finance and the quality of services to patients and improving services towards best practice standards within the available income.
• Ensure the achievement of objectives within the Emergency Department performance framework, ensuring that approved budgets are spent effectively.
• Co-ordinate the Emergency Departments formulation of operational plans ensuring that these contribute to the achievement of Divisional plan.
• Work closely with the Performance and Business Development Manager, Clinical Directors and Assistant Director of Nursing to achieve the Division’s service objectives.
• Support the delivery of a high quality, safe and compassionate healthcare service.

Our client are seeking interim support following the secondment of a member of their team to NHS E/I. The role leads combined Booking and secretarial teams, Patients flow, Out-patient and ward reception teams. The right candidate will have a nurturing and supportive style with experience in managing patient flow or bed management teams.

• Providing the day to day clinical and operational management of the acute inpatient mental health team.
• Constructively contributing to the strategic direction and development of the service.
• Responsible to the Senior Management Team, to ensure the management of the service meets its contractual obligations.
• Ensuring all operational and clinical data requirements on the Key Performance Indicators are submitted within agreed deadlines.
• Utilising KPI data to manage the performance of the team and individual staff.
• Taking proactive action in the case of clinical or financial under-performance.
• Supporting and developing junior members of your nursing teams and driving forwards the quality of mental health services.

• We are looking for a highly motivated individual with excellent interpersonal skills and experience in operational management to support the delivery of high-quality and efficient patient services.
• The successful candidate will also have experience in managing 18 weeks RTT pathways within Urology.
• Oversee the operational delivery of all services in the Directorate ensuring safe care and effective use of all resources.
• Specifically, to take a lead in achieving key performance standards in line with the national and local agreements.
• Support the strategic development of services in achieving the requirements and the services developments required in line with the local health economy.
• Maintain a visible presence within all areas of the Directorate promoting understanding of services and the ability to directly support staff, patients and carers.

• Reporting to the Divisional Director this post will provide operational management and support to the Directorate.
• Provide strong and effective leadership to specific clinical and non-clinical teams and individuals.
• Ensure the achievement of national access targets including 18 week RTT and cancer targets.
• Support the establishment of a clear vision for these specific work areas with senior colleagues to create a working environment that empowers staff to achieve optimal performance.
• Support the clinical team and other Divisional managers in ensuring the speciality are able to deliver safe and effective services
• Contribute to the wider management of the Directorate and of the Trust on specific projects as and when appropriate.

• Oversight and tracking of delivery of performance improvement plans, working closely with clinical business units with a PMO type approach
• Provide support to divisional operational directors and divisional operational managers in developing / refining improvement plans where areas of need arise
• Lead on oversight and support to the Transformation and Service Improvement Board, ensuring a robust grip on latest delivery, risks and issues
• Support internal and external reporting and assurance activities, including board and sub-committee performance reporting
• Support the redesign of business intelligence and reporting processes to ensure floor to board visibility of key operational indicators
• Contribute to operational performance planning activities, working closely with the strategy and transformation teams

• Working with the Deputy COO to develop a new operating model for patient flow
• Engaging with teams across the hospitals, build on, refine and design flow improvement work programmes
• Lead on the development of implementation plans, using quality service improvement and redesign principles
• Operational oversight to embed new flow operating model
• Lead on communications strategy for flow programmes

• This post will provide general operational management and business support to the cardiology department.
• Taking on specific projects for the cardiology division and deputising for the DM at meetings.
• Oversee the day-to-day business management of the cardiology service
• Manage Laboratories, diagnostics, 18 weeks RTT and fast track clinics.
• Provide strong and effective leadership to specific clinical and non-clinical teams and individuals.
• Support the establishment of a clear vision for these specific work areas with senior colleagues to create a working environment that empowers staff to achieve optimal performance.
• Contribute to the wider management of the directorate and of the Trust on specific projects and transformation as and when appropriate.

If you are interested in finding out more regarding this opportunity, please email your CV to m.wood@first-clinical.co.uk and we can schedule a time to speak.

• Reporting to the Divisional General Manager this post will provide general operational management and business support to a number of services including, Respiratory and Cancer.
• Provide strong and effective leadership to specific clinical and non-clinical teams and individuals.
• Support the establishment of a clear vision for these specific work areas with senior colleagues to create a working environment that empowers staff to achieve optimal performance.
• Ensure the achievement of national access targets including 18 week RTT and cancer targets.
• Support the clinical team and other Divisional managers in ensuring the speciality are able to deliver safe and effective services
• Contribute to the wider management of the Directorate and of the Trust on specific projects as and when appropriate.