Our Client, based in the Northern Home Counties is seeking to recruit an Interim Operational Manager for a busy Emergency Department for at least a 3 month period whilst a substantive recruitment process takes place.

• Responsible for the operational management of all patient services within the Emergency Department.
• Delivery of all operational performance targets, including waiting lists, Finance and the quality of services to patients and improving services towards best practice standards within the available income.
• Ensure the achievement of objectives within the Emergency Department performance framework, ensuring that approved budgets are spent effectively.
• Co-ordinate the Emergency Departments formulation of operational plans ensuring that these contribute to the achievement of Divisional plan.
• Work closely with the Performance and Business Development Manager, Clinical Directors and Assistant Director of Nursing to achieve the Division’s service objectives.
• Support the delivery of a high quality, safe and compassionate healthcare service.

• Support the Medicine division in the delivery of a safe, efficient, and transformational healthcare service, through the development of effective strategy and processes in line with Trust priorities.
• Work alongside relevant individuals to ensure compliance against key national targets is delivered in line with contractual standards.
• Support the Divisional Operations Director in leading on transformational and operational improvements across the Trust.
• Ensure that business planning, budget setting, and financial improvement identification are undertaken within the financial constraints required.
• Work alongside clinical departments in the development of business cases that prioritise innovative ways of working and are in line with the Trust’s strategy.
• Explain the impact and the rationale of strategy relating to the Medical Director’s portfolio on the work area.
• Produce the relevant reports, analysis, and proposals on behalf of the Divisional Operations Director, and ensure relevant submissions to governing bodies are carried out as required.

• Lead Theatres service delivery in accordance with agreed operational plans, meeting all key standards and KPIs.
• Support the delivery of the theatre efficiency programme.
• Co-ordination of the theatre team, day surgery unit and central admissions team.
• Reconfiguration of theatres and improvement of theatres utilisation.
• Working with the Divisional Director to provide effective leadership of the division.
• Work collectively with Clinicians and Managers to ensure effective delivery of service objectives across Theatres.
• Maintain delivery of service targets whilst improving quality, efficiency and effectiveness of services.
• Ensure that the highest quality, effective and efficient services are operationally delivered within defined costs, time-scales and resources.
• Operate effective and appropriate planning processes and structures, including communication arrangements.

Our client are seeking interim support following the secondment of a member of their team to NHS E/I. The role leads combined Booking and secretarial teams, Patients flow, Out-patient and ward reception teams. The right candidate will have a nurturing and supportive style with experience in managing patient flow or bed management teams.

First Clinical are supporting out client based in the East of England for an interim Operational Manager until the end of March, however this is could be extended pending budget approval. The role will involve management of two sites and liaison with local partners as well as Macmillan Cancer. ENT and/ or Ophthalmology experience is desired, however not essential. Excellent communication skills and public relation skills are required.

• Provide senior leadership and management to the Trust’s departments that provide consumables and decontamination services predominantly to the Trust’s operating theatres.
• Manage the staff and resources within the Sterile Services Department providing an efficient and high quality decontamination service to all service users.
• Maintain the quality systems both within the Sterile Services and Theatres Supplies departments.
• Support the continued development and implementation of strategies for the effective provision of Sterile Services and decontamination.
• Provide expert decontamination advice to clinical teams/division.
• Take the lead role in the implementation of any recommendations made by any auditing body in relation to decontamination and sterile services across the Trust.

• Day to day operational management of the speciality, and accountable for all administrative and business functions within the Department.
• Project planning and management of integrated pathways.
• Development and management of cost improvement plans.
• Ensure the operational performance of the speciality including performance against trust key performance indicators, including RTT times.
• Developing plans to overcome operational and performance related challenges.
• Work closely with the Group Manager, Modern Matron and Clinical Lead for the service to ensure the departments’ staffing and financial resource is maximised.

• We are looking for a highly motivated individual with excellent interpersonal skills and experience in operational management to support the delivery of high-quality and efficient patient services.
• The successful candidate will also have experience in managing 18 weeks RTT pathways within Urology.
• Oversee the operational delivery of all services in the Directorate ensuring safe care and effective use of all resources.
• Specifically, to take a lead in achieving key performance standards in line with the national and local agreements.
• Support the strategic development of services in achieving the requirements and the services developments required in line with the local health economy.
• Maintain a visible presence within all areas of the Directorate promoting understanding of services and the ability to directly support staff, patients and carers.

• Working with the Deputy COO to develop a new operating model for patient flow
• Engaging with teams across the hospitals, build on, refine and design flow improvement work programmes
• Lead on the development of implementation plans, using quality service improvement and redesign principles
• Operational oversight to embed new flow operating model
• Lead on communications strategy for flow programmes